Frequently Asked Questions

Q. When will I recieve my picture?
A. Each item is made for you and typically takes 5-7 business days to create. Once created it is carefully packaged and shipped to you via FedEx from Utah which takes approx 2-10 days. Orders typically arrive withi 8-15 business days.

Q.Can I add anything else to the order?
A Because custom framed pictures ship seperately we highly recommend you order custom framed art seperately from any other items. You can make a separate order for the other items you would like to purchase.

Q.Are there any larger sizes available?
A.Yes! Due to shipping restrictions, some larger pieces are available for Site to Store locations along the Wasatch front. To check for additional sizes please call (877)324-8551 or e-mail orders@seagullbook.com.

Q.Are there other frame styles available?
A.Yes! For information about other styles currently available please call (877)324-8551 or e-mail orders@seagullbook.com.

Q. Can I get free shipping for my order?
A.No, Special Order Framed Art doesn’t qualify for free shipping, sorry.

Q. Can I art be shipped to a P.O. Box?
A.. Unforunately framed art must be shipped to a street address.

How to Special Order Framed Art:

• Browse our available Special Order Art here (Add Link here) and select the Image you would like.
• In the product page select the image size.
• Select the frame style/color.
• Read and verify that you have selected the correct size and frame you want made for you.
• Add your custom framed art piece to your cart.
• Make sure you have the correct address, phone number, and email listed at checkout. We will use this to contact you with updates regarding your order.
• Complete your order and checkout.
Note: If you use PayPal be aware that the address in your PayPal will automatically be used for your order.
• We will send you an order confirmation email when we have received the order, one when it starts producation and a final one once shipped.

If you have any questions or concerns, contact us at (877)324-8551 or email us at orders@seagullbook.com