Shipping and Return Policy
Christmas Shipping
We want to make sure your purchases are delivered in time, to avoid shipping delays we recommend you order early.
Special Order items such as framed art, CTR rings (not including foreign language rings) and recommend holders should be ordered no later than by Friday, December 2nd . Orders placed after this date may arrive in time, but cannot be guaranteed.
We recommend all orders be placed by December 15th to arrive before the holidays via STANDARD shipping.
Orders placed with PRIORITY shipping should be placed by December 19th.
To avoid shipping delays, we suggest you take advantage of our FREE Site to Store Pickup. Site to Store orders can be placed until December 15th. Orders placed after December 15th may not be available for store pickup until after the New Year. Phone orders can be placed at any time by contacting any store directly.
Free Shipping on Most Orders of $75.00 or More!
An order minimum of $75.00 is required to qualify for Free Shipping. Free shipping applies only to in-stock orders shipping via our Economy or Standard shipping method. Free shipping does not apply to orders shipping outside the continental United States. Free shipping does not apply to orders for large framed art, statues, candles, or any other irregular sized or fragile items. Free shipping also does not apply to Special Order items like Special Order Recommend Holders or Sized CTR Rings. Seagull reserves the right to charge shipping on any item that requires unusual shipping preparation or significant freight cost. If your order qualifies for free shipping, it will give you the option at checkout in the shipping section.
When you place an order online, select the store you would like to pick up from as your shipping method. We will notify you when your order is ready for pick up. When you arrive at the store show your email receipt to a sales associate, and they will retrieve your order for you. It’s that easy! Availability time various depending on store inventory, and general order turnaround time is 3-5 business days for stores in Weber, Davis, Salt Lake and Utah county. For stores outside the Wasatch Front, please allow 7-10 business days. Orders not picked up within 30 days will be canceled and refunded.
Site to store is available at ALL locations, view Store Locations.
Shipping Rates
Please remember that estimated times for each shipping method only apply to Monday through Friday, and you will need to add 1-3 days for your order to be processed prior to shipping.
Order Subtotal |
Economy* (10-14 days) |
Standard (3-5 days) |
Priority (2-3 days) |
Express (1-2 days) |
|
| $0.01-$15.00 | $3.99 | $6.45 | $10.95 | $14.95 | |
| $15.01-$25.00 | $4.99 | $7.45 | $12.95 | $15.95 | |
| $25.01-$50.00 | $5.99 | $8.95 | $14.95 | $17.95 | |
| $50.01-$75.00 | $6.99 | $11.50 | $15.75 | $18.75 | |
| $75.01-$100.00 | $10.99 | $13.50 | $19.95 | $22.95 | |
| $100.01-$150.00 | $13.99 | $16.95 | $22.95 | $25.95 | |
| $150.01+ | 5% | 10% | 12% | 15% |
*Economy shipping option only available on orders for Books, CD's, and DVD's and only available for orders placed online. Economy shipping is sent through USPS Media Mail which is not insured.
*Signature Confirmation is not included in our shipping services. This service can be requested for an additional fee of $3.00 by contacting the internet staff.
*Orders for CTR Rings will be charged the Economy rate as they are shipped directly from the manufacturer and can take 8-10 days to arrive.
Framed Art Rates
List Price |
|
Shipping Charge |
| $0.01-$75.00 | $20.00 | |
| $75.01-$150.00 | $35.00 | $150.01-$270.00 | $40.00 |
| $270.01-$350.00 | $45.00 | |
| $350.01-$500.00 | $50.00 | |
| $501.00+ | Call for quote |
*Framed Art Fee covers the special shipping supplies we must use to ensure your artwork gets to you in good condition.
*Special shipping charges may apply to other fragile and over-sized product.
Return Policy
You may return any item purchased at SeagullBook.com as long as it meets the following conditions:- Returned merchandise must be received by SeagullBook.com within 30 days of the initial shipment.
- Merchandise must be in sellable condition (clean, no crimped pages or broken spines)
- Due to copyright laws; CDs, DVD's, Blu-Ray Discs, and software can be returned only if unopened. If the item you received is sealed in shrink-wrap, this must remain unopened and intact.
- Clothing must still have tags, and be clean and in good condition.
You do not need to ask our permission to return an item if it meets the above conditions. If you need to return merchandise due to a manufacturer defect or error in shipping, please contact the internet staff to receive a paid FedEx return label.
When returning product, please indicate the reason for your return on the reverse side of the shipment's packing slip and include it in the box. If you no longer have the packing slip, please include a note with your contact information, order number, and reason for return.
Ship all returns to:
SeagullBook.com cannot be responsible for lost or damaged returns. For your protection, you may wish to send your return via FedEx, UPS, or insured mail. We will issue a refund to your account, less the original shipping charge only after receiving your return. Please allow two to three weeks for returns to be processed.
Items that meet the above criteria can also be returned at any Seagull Book store location. Be sure to bring your order number or packing slip with you in case they have any questions.
International ShippingWe do not currently ship outside of the United States. If you have questions or concerns please contact the internet staff.
Shipping to JailsA majority of prisons and jails will no longer accept shipments of books. It is best to be aware of the policy at the facility you wish to ship to and follow their instructions. We cannot guarantee delivery of product to jails. If the shipment is returned to us we will refund the cost of the returned product, shipping charges will not be refunded.